Return & Refund Policy

At Pitta Gourmet, we strive to ensure that you have a great experience with our food. We are committed to providing fresh and delicious Mediterranean dishes, and we hope that every meal exceeds your expectations. However, if for any reason you are not satisfied with your purchase, please review our Return and Refund Policy below.

Our Commitment:

We make every effort to prepare and serve your food to the highest standards. In the rare event that something goes wrong with your order, we want to make things right.

Returns:

Food Quality Issues: If you receive food that is not up to standard (e.g., incorrectly prepared or cold), please contact us immediately at (860) 527 7382 so we can resolve the issue as quickly as possible.
Mistaken Orders: If you’ve received the wrong item, please notify us within 24 hours of receiving the order, and we will arrange a replacement or refund.

Refunds:

We offer refunds for food items that are clearly defective or wrong. Please provide details of your order, and we’ll process your refund promptly.
Refunds will be issued to the original payment method. Please allow up to 5-7 business days for the refund to reflect in your account.